Privacy Policy

Who we are

This website is operated by BetaFish Pty Ltd (ABN 21 688 363 840, ACN 688 363 840), trading as Pizza Dynamics. We're based in Adelaide, South Australia and provide 3D printing and CAD design services. We are not registered for GST.

When we say "we", "us", or "our" in this policy, we mean BetaFish Pty Ltd. When we say "you" or "your", we mean anyone who uses this website or our services.

What information we collect

We collect personal information in a few ways:

• Contact form — when you submit an enquiry, we collect your name, email address, phone number (optional), selected service type, your message, and any files you upload (3D models, drawings, images).
• Analytics — we use Vercel Analytics to collect anonymous, aggregated usage metrics such as pages visited and performance data. It does not use third-party advertising cookies and is not used to profile you for marketing.

How we use your information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Fulfil orders and deliver your prints
• Communicate with you about your project (progress updates, design clarifications, shipping notifications)
• Improve our website and understand how people use it (via aggregated analytics)

We will never sell, rent, or share your personal information with third parties for marketing purposes.

Third-party services

We rely on a small number of trusted services to operate this website:

• Vercel — hosts this website. Vercel processes web requests and may log IP addresses for security purposes. See Vercel's privacy policy.
• Resend — delivers contact form submissions to our email inbox, including any file attachments. See Resend's privacy policy.
• Vercel Analytics — privacy-friendly analytics on page views and web vitals. See Vercel's privacy policy.

File uploads

Files you upload through the contact form (STL, OBJ, STEP, 3MF, PDF, and image files) are stored securely with our workshop systems (including our enquiry database) so we can quote and produce your job. They are not published or shared beyond what is needed to complete your project.

We keep files only for as long as needed to complete your project. Once a project is finished or an enquiry is closed, we delete your files within 90 days unless you ask us to keep them on file for future orders.

Data retention

We retain contact form submissions and correspondence for up to 2 years for customer service and record-keeping purposes. Vercel Analytics data is retained according to Vercel's product settings. You can request deletion of your data at any time.

Your rights

Under the Australian Privacy Act 1988, you have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct any inaccurate information
• Deletion — ask us to delete your personal information
• Complaint — lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, email us at cooking@pizzadynamics.com.

Children's privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Changes to this policy

We may update this privacy policy from time to time. If we make significant changes, we'll update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

• Email: cooking@pizzadynamics.com
• Or use our contact form